Comparison
EnoDesk vs Goodcall
Goodcall is a workflow-driven AI phone agent used by 10,000+ businesses. But its per-customer pricing and DIY setup aren't for everyone. Here's how the two stack up.
Feature-by-feature comparison
| Feature | EnoDesk | Goodcall |
|---|---|---|
| EnoDesk advantages | ||
| Starting price | $29/mo | $79/mo |
| Pricing model | Flat monthly | Per unique customer |
| Overage charges | None | $0.50/customer over cap |
| Appointment booking (native) | Via workflow builder | |
| Google & Outlook Calendar sync | ||
| Analytics dashboard | ||
| Built-in CRM / contact list | ||
| Repeat caller recognition | ||
| Adapts to your industry | General only | |
| AI call summaries | ||
| Call transfer | ||
| SMS follow-ups | ||
| Missed-call alerts (email + SMS) | ||
| Privacy & retention controls | ||
| Smart Upload (photo/doc training) | ||
| Business insights (EnoIQ+) | ||
| Voice cloning | ||
| Setup time | Under 5 min | ~15 min |
| HIPAA & GDPR ready | Not stated | |
| Both offer | ||
| 24/7 AI answering | ||
| Website import (auto-setup) | ||
| Call transcripts + recordings | ||
| After-hours handling | ||
| Lead collection | ||
| Goodcall advantages | ||
| Workflow builder | ||
| Free trial length | 5 days | 14 days |
| Zapier integration | Coming soon | |
Why EnoDesk is easier and more complete than Goodcall
You don't have to build anything yourself. Goodcall requires you to design your own call flows using a workflow builder. EnoDesk works out of the box — enter your business details or import your website, and your AI receptionist is ready in minutes.
Your bill doesn't grow with every new caller. Goodcall charges based on how many unique customers call you, with overage fees when you go over. EnoDesk uses flat monthly pricing — no matter how many people call, you pay the same amount.
Appointments are booked directly to your calendar. EnoDesk connects to Google and Outlook Calendar and books appointments in real time. Goodcall can collect scheduling info, but it doesn't actually connect to your calendar — you'd need a separate tool for that.
You get a dashboard and a contact list built in. EnoDesk tracks every caller automatically with their history, notes, and tags, and gives you a dashboard to see call trends at a glance. Goodcall doesn't include either.
It understands your type of business. EnoDesk adapts to your industry — whether you're a restaurant, salon, HVAC company, or law firm — so it handles calls the way your customers expect.
What you actually pay
Goodcall's per-customer model can get expensive with new callers.
EnoDesk
Flat pricing. No per-customer or per-call fees.
Goodcall
Annual pricing: $66/$108/$208. Overages per unique customer.
Example: 150 unique callers/month
EnoDesk Starter: $49/mo (flat) vs Goodcall: $104/mo ($79 base + 50 overage × $0.50). EnoDesk saves you $660/year — and includes appointment booking and a CRM that Goodcall doesn't have.
Which one should you pick?
Choose EnoDesk if you…
- Want to be live in under 5 minutes with no configuration
- Need native Google & Outlook Calendar appointment booking
- Want an analytics dashboard to track call trends
- Need a built-in contact list that recognizes repeat callers
- Prefer flat pricing with no overage surprises
- Want AI summaries of every call (Pro+)
- Want to train your AI from photos or documents (Business plan)
- Want business insights — EnoIQ+ (Business plan)
Choose Goodcall if you…
- Want a visual workflow builder to design custom call flows
- Have mostly repeat callers (per-customer model is cheaper)
- Need Zapier integration right now
- Want a 14-day trial (vs EnoDesk's 5-day)
- Are comfortable building and testing your own workflows
Common questions
Ready in minutes. No workflow required.
5-day free trial. Cancel anytime. Upload your business info and go live.