Question 1

How do I set up my AI receptionist?

Accepted Answer

Getting started is easy! Simply sign up, enter your business details or import from Google Business Profile, customize your AI assistant's voice and responses, make a test call, and go live. The entire process takes less than 10 minutes.

Question 2

Can I customize what my AI says?

Accepted Answer

Absolutely! You can customize greetings, add FAQs for common questions, set your business hours, and configure how calls are handled. Your AI learns from the information you provide about your business.

Question 3

What happens if someone needs to speak to a human?

Accepted Answer

On Pro plans and above, your AI can transfer calls to you or your team members. You can configure when transfers should happen based on the caller's request.

Question 4

How does billing work?

Accepted Answer

We offer monthly and annual billing. Annual plans save you 20%. All plans include a 5-day free trial. You can upgrade, downgrade, or cancel anytime from your dashboard.

Question 5

Is my data secure?

Accepted Answer

Yes! We use encryption in transit and at rest, tenant isolation, and role-based access controls. Your call recordings are securely stored and only accessible to your team.

Question 6

Can I keep my existing phone number?

Accepted Answer

Yes! You can forward calls from your existing number to EnoDesk. We provide you with a dedicated phone number that your calls are forwarded to.

How can we help?

Knowledge Base

Getting Started

AI Configuration

Calls & Calendar

Billing & Account