Common Questions
Train your AI to answer the questions your customers ask most.
How It Works
When you add common questions, your AI learns to recognize similar questions and provide accurate answers. It understands variations and paraphrasing—no exact word matches needed.
Adding Questions
Go to Dashboard → Knowledge Base
Click Add Question
Enter the question and a clear answer
Click Save
Examples
What are your prices?
Our service calls start at $89. For a detailed quote, I can schedule a free estimate.
Do you offer emergency service?
Yes, we offer 24/7 emergency service with an after-hours fee.
What areas do you serve?
We serve the greater Las Vegas area including Henderson and Summerlin.
Tips
- •Be specific: Include actual prices and service areas
- •Keep it brief: Phone conversations need concise responses
- •Update regularly: Keep pricing and policies current
Pro tip
Review call transcripts to see what questions callers ask, then add those to your common questions.
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